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The training team at In2action are specialists in designing and delivering dynamic training solutions that are in complete synergy with your business requirements.

Our inspiring trainers create passion and enthusiasm in your teams and deliver highly exceptional and effective training experiences that fully engage your staff.

In2action training solutions have been proven in assisting companies to:-

  • INCREASE quality of delivery and customer service
  • INCREASE staff enthusiasm and professionalism
  • INCREASE guest satisfaction and feedback
  • INCREASE guest and staff safety


Activities 2 Inspire

Inspire and transform your activity and childcare staff with our fantastic Activities 2 Inspire workshop. Covering every aspect of activity delivery from body language and attitude to skills and working with a range of guests, this engaging and dynamic workshop is guaranteed to create a positive impact on your team and customers. Call now for more information: 01983 200300

‘I think it’s safe to say it’s probably some of the best and relevant training that the team have had. Really well delivered - incredible enthusiasm levels, it really has 'inspired' the team.’

Training Participant, Center Parcs

Go ahead make my day

By tapping into your staff team’s personal experiences, this motivating and dynamic workshop has the power to transform how your staff understand and feel about your customers. Call now for more information: 01983 200300.

‘Amazing team – well done! Fantastic delivery and I felt eager and comfortable getting involved. I have learnt so much!’

Training Candidate, Center Parcs

Handling complaints effectively

Turn customer complaints into positive and constructive feedback with this half-day workshop. Focus on the skills required to turn negative into positive outcomes. Call now for more information: 01983 200300.

‘You guys are inspirational – thanks for all your help’

Training Participant, First Choice


Safety management

Select from our menu of safety management topics and we tailor your ½ or 1 day training to match your requirements. Topics include; managing activities safely, risk assessing, operating activities safely, managing high adventure activities and more. Call now for more information: 01983 200300.

“I think you did a fantastic job at engaging everyone and getting them to come out of the shells. Phenomenal amounts of patience!”

Training Participant, Ski Famille

Activity specific training

We provide training in how to deliver a huge range of specific activity content, and our menu covers many activity types such as activities suitable for toddlers, kids, teenagers, families and adults. Call now for more information: 01983 200300.

“I’m usually shy and won’t talk to people that I don’t know but made me comfortable to talk!”

Training Participant, Center Parcs

Specialist training and qualifications

We organise specialist training for your organisation, and offer recognised qualifications such as Archery, Snorkelling, Fencing, Paediatric First Aid or Lifeguard to High Ropes and Climbing Training. Individual places are also available on request. Call now for more information: 01983 200300.

“You guys are awesome you have helped me come on leaps and bounds and your advice is invaluable”

Training Participant, First Choice

Team Leader Training

Ensuring the right senior team is in place is the key to running your operations to the highest standards. Select from our menu of tailored senior training workshops, covering areas from performance management to leading and motivating teams, choosing the right people, managing safety and more. Call now for more information: 01983 200300.

“All practicals were excellent, gave me new ideas of activities and made me more confident going into my role”

Training Participant, Ski Famille

What our clients say

What our clients say
In2action provide the whole Wight Fibre team with knowledge and understanding of the Principles of Customer Service through our “Because We Care” training programme designed exclusively for WightFibre by In2action and delivered by Tim.

At WightFibre we really do want everyone in the company to care about our customers – because we care. We want this to be ingrained in the company, part of our company culture. In2action have really made this happen for us.

In2action’s training is without doubt the most engaging and professional our team have ever received. Tim’s knowledge, passion and enthusiasm for what he does is inspiring. I would recommend In2action to businesses who are really passionate about their customers and want to improve their internal skills. In2action will make it happen.
John Irvine
CEO, Wight Fibre