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UK SCHOOLS

Locations

Your site will be based on your preferences given at the training course and operational requirements. We cannot guarantee to offer you a role in your first choice of location but will do all we can to do so. You will be placed in a site on successful completion of your training and assessment course.

Length of Contract

Contracts for UK staff start from March to May and end in October. Work in our Schools Residential Centres in primarily term time however opportunites to be transferred to work in one of our other locations for school holidays are available. This period is subject to a separate contract , with the appropriate terms and conditions, including salary, accommodation, food, etc and depends on the location you move into.

Accommodation

When working in the UK you're provided with shared accommodation units that are clean, well-heating and with plenty of hot running water.  Living on site  is great fun and you’ll be guaranteed to make friends for life. We deduct a small cost per week from your gross salary for this accommodation, but this also includes all heat, light and electricity, plus bed linen.

Food

Working in the UK Adventure product is hard work, so you’ll need to keep a good, well balanced diet to sustain your energy levels. Due to the nature of the staff accommodation, you may not have access to cooking facilities, so we provide all staff with the opportunity to have 3 meals a day in the on-site restaurant - at a greatly reduced cost, which will be set out in your Contract of Employment

Days and hours worked

UK contracts are based on a 6 day, 39 hour working week. However, due to the nature and seasonality of the work, you're expected to have a flexible approach that allows hours to be averaged over the period of your contract.

Holidays

UK staff accrue paid holidays at the rate of 2 days for every completed months service. All accrued holiday days must be taken before the end of contract and you may be required to take them at times laid down by the company. For most staff this means that you are only required to work 5 1/2 days per week as the other 1/2 day is accrued holiday.

Uniform

An appropriate uniform package is provided, at a reduced cost and is detailed in your Contract of Employment

Insurance

The company's Insurance does not cover personal property while working in the UK, so employees must ensure that any personal property is covered by your own Insurance Policy.

What our clients say

What our clients say
Haven have now been working with the team at In2action since 2015 and have seen vast improvements in our customer and team experience in this time.

Initially our relationship was built around accessing the 'Activities to Inspire' training programme which we firmly believe has benefitted our team and activity delivery considerably.

Prior to Activities to Inspire being introduced, our team accessed our cultural training programmes as well as technical training but it was clear that we needed to devise a way of tying both together and the Activities to Inspire sessions did so perfectly.

The energy that Tim, Kylie and the team bring to these sessions is so real. Their relatable experiences of just how important our teams roles are and the impact they can have on our customers is truly inspirational stuff and after seeing customer advocacy and experience scores soar in that first year we looked to further develop the relationship.

Following the successful launch of Activities to Inspire (aimed at activity instructors) we rolled a second tailored version to our Lifeguard teams and also our arcade teams which have once again received exceptional reviews not only from the team attending and their line managers but also the feedback we glean from our guests regarding the experiences they are receiving.

In addition to customer service training we also grew the relationship with In2action across activity delivery with Fencing and balance bike training being provided which was once again, exceptional.

The relationship we have with Ellie, Tim & the team really contributes to the improvements In2action have made to our team and customer experience.

Their knowledge and understanding of our sector and roles is unrivalled as is the standard to which they deliver.

We look forward to continuing to grow this relationship as we develop new, bigger & better products for our guests to enjoy time and time again!

Thank you In2action!
Andy Bell
Haven Activities & Leisure Manager, Haven
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