Your senior team will have the greatest impact on your business. Our manager training will help them reignite their passion for managing teams and business. The workshop is split into 5 key sections and emphasis can be placed on different sections based on your business needs: managing yourself, leading teams, product and standards, customer experience, complaint handling and safety management.
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Duration
3 hours
Max participants
per session
12
Max participants
face-to-face
Max participants
distance learning
Team leader and management training equips leaders with advanced management knowledge and a deeper understanding of team dynamics which enables them to handle complex situations more effectively. Through this, individuals gain the confidence they need to make informed decisions.
By investing in your team, you can cultivate a more motivated workforce where employees feel valued. This positive approach to leadership development will reduce staff turnover and save the business the additional time and resources that come with hiring and training new employees.
Companies that prioritise the growth of their own team demonstrate their commitment to their employees’ growth and development which enhances their reputation on the job market. This leads to attracting more talent and positions the employer as a top choice.
Training programmes for team leaders will improve their management skills and enable them to inspire and motivate their team. As a result, employees in the business will have stronger work ethics and collaborate more efficiently. This drives the team towards shared goals with greater enthusiasm and productivity.
Well-trained team leaders are more than capable of independently managing their teams. This therefore reduces the need for senior team involvement so they can focus on the bigger picture.
Team leader and management training is important because it equips current and future leaders with the skills and knowledge they need to effectively manage a team. Leadership skills like communication, conflict resolution, decision-making, and more enable team leaders to guide teams and improve overall performance and productivity.
Investing in leadership training courses demonstrates a commitment to employee development which boosts morale and retention in your business.
Our manager and team leader training courses are essential for providing guidance for being able to manage a team effectively. Throughout the training, individuals will develop important skills and knowledge to be able to effectively lead a group of people in a business to work towards a specific outcome. The skills delegates could build include:
· Confidence in leading a team
· Authority required to make decisions and changes where necessary
· Becoming an Inspirational Leader
· Aspirational leadership behaviours
· Inspiring others
· Having difficult conversations
· Handling meetings effectively
“I usually struggle with my confidence within training, but I was made to feel incredibly comfortable and relaxed. I learnt a lot! Great couple of days, feel full of confidence in our abilities and new skills to excel for our guests… thank you! Very inspiring, mix of different ways of learning which kept us intrigued. Fun and enjoyable, never a boring moment.”
As a leading provider of activity services and customer service training for various industries, we know how to deliver the most effective management and team leader training for your team. We have a team who are highly experienced and dedicated to providing personalised training to a range of industries and businesses.