Upskill your team so that they can manage challenging behaviour. We will explore the reasons why challenging behaviour presents itself and how to reduce the chance of it happening. Participants should come prepared to learn and engage with the content and bring along questions, comments, and stories to share your experiences within your role.
Duration
2 hours
Max participants
per session
24
Max participants
face-to-face
Max participants
distance learning
We design, curate and train your teams to deliver unique experiences for your guests that will delight and exceed expectations resulting in improved repeat business, improved feedback and reviews, and improved ancillary revenues.
We have a highly experienced team who have delivered training and activity services to brands across the globe, working in the UK, France, Asia and China to name a few.