What would 1% more look like for your business? This dynamic workshop teaches delegates the fine art of building trust and rapport so your team can engage, sell and cross sell to your customers in an on-brand and memorable way. Giving everyone in your business the skills to confidently sell and upsell and offer your customers choices can make a huge commercial impact as well as heightening the customer experience. If every single person in your business is creating 1% more with every transaction what could that lead to?
Duration
3 hours
Max participants
per session
30
Max participants
face-to-face
Max participants
distance learning
We design, curate and train your teams to deliver unique experiences for your guests that will delight and exceed expectations resulting in improved repeat business, feedback, reviews and ancillary revenues.
We have a highly experienced team who have delivered training and activity services to brands across the globe, working in the UK, Europe, Asia and China to name a few.