Step into Christmas

Enhance your Christmas experience

We train your team to embrace their festive personalities and bring the magic of Christmas to life! By tapping into each individual character, we bring out the confidence of your Elves, Santa and other themed persona’s. We help to map your customer’s journey and help to create amazing memories at each turn-point.

Duration

3 hours

Max participants
per session

30

Max participants
face-to-face

Max participants
distance learning

Who is it for?

This training course is designed for companies looking to elevate their Christmas Experiences. It focuses on equipping employees with the skills to embody genuine Christmas characters like elves or Father Christmas, instilling magic and fostering true belief in both children and their parents.

Let us help make your Christmas activities SPARKLE...

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What to expect

  • The Elves Themselves - identifying their elf character and creating their own unique back story to bring it all to life.
  • The Magic of Santa - how to embody the main man, taking into account the perception of families and helping to exceed their expectation of their interaction with him.
  • How to keep the magic of Christmas alive with tips and tricks for walkabouts, scripted events and how to eradicate the feeling of queueing with meaningful interactions.
  • What is my impact? We will reflect on how our actions and behaviours impact customer perception and experience.

Benefits

  • Boost sales and foot traffic
  • Enhance customer experience
  • Strengthen teamwork and morale
  • Reinforce your brand
  • Improve staff retention

In2action Launches New Product Range

We’re not only here to help your Christmas staff shine brighter than the star on top of the tree! This year, we’re excited to add Christmas products to our offerings, including Make-A-Bear workshops and an exclusive range of festive craft items.

These ready-to-go activities are perfect for enhancing your seasonal events, driving customer engagement, and creating unforgettable memories.

Activities Include:
  • Bauble Making
  • Make a Bear
  • Reindeer Food
  • Suncatchers
  • Slime Making
  • Wreath Making
  • Sand Art

What our clients say.

Why In2action?

We design, curate and train your teams to deliver unique experiences for your guests that will delight and exceed expectations resulting in improved repeat business, improved feedback and reviews, and improved ancillary revenues.

We embed your brand culture in your teams’ DNA across day-to-day operations both back and front of house.

We boast a highly experienced team who have delivered training and activity services to brands across the globe, working in the UK, the UAE and Europe to name a few.

Get in Touch

FAQs

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3. How many participants can join each training session?
4. What types of activities are included in the training?
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