We train your team to embrace their festive personalities and bring the magic of Christmas to life! By tapping into each individual character, we bring out the confidence of your Elves, Santa and other themed persona’s. We help to map your customer’s journey and help to create amazing memories at each turn-point.
Duration
3 hours
Max participants
per session
30
Max participants
face-to-face
Max participants
distance learning
We’re not only here to help your Christmas staff shine brighter than the star on top of the tree! This year, we’re excited to add Christmas products to our offerings, including Make-A-Bear workshops and an exclusive range of festive craft items.
These ready-to-go activities are perfect for enhancing your seasonal events, driving customer engagement, and creating unforgettable memories.
We design, curate and train your teams to deliver unique experiences for your guests that will delight and exceed expectations resulting in improved repeat business, improved feedback and reviews, and improved ancillary revenues.
We embed your brand culture in your teams’ DNA across day-to-day operations both back and front of house.
We boast a highly experienced team who have delivered training and activity services to brands across the globe, working in the UK, the UAE and Europe to name a few.
The training aims to help companies create exceptional Christmas experiences by teaching employees how to embody festive characters like elves or Father Christmas. It focuses on delivering magical, memorable interactions that delight both children and parents.
Each training session runs for 3 hours, offering a comprehensive yet efficient learning experience to master key festive skills.
A maximum of 30 participants can join each session, ensuring a personalized and interactive environment for all attendees.
The training includes a range of hands-on and performance-based activities. Participants learn how to create and develop unique elf characters, master the role of Santa Claus in a way that exceeds family expectations, and practice techniques that help maintain the Christmas magic throughout an event. Additionally, they explore how each staff member’s behaviour contributes to enhancing the overall customer experience.
Businesses that invest in In2action’s Christmas training can expect several key benefits. These include increased sales and customer footfall, higher levels of customer satisfaction, stronger team morale and collaboration, improved festive brand identity, and better staff retention throughout the holiday season.
In2action offers a wide selection of festive products and activities tailored to family audiences. These include Bauble Making, Make a Bear, Reindeer Food crafting, Suncatchers, Slime Making, Wreath Making, and Sand Art—each designed to engage children and provide hands-on holiday fun.
In2action brings a wealth of expertise to the table, with a proven track record of delivering distinctive and memorable guest experiences. They specialize in aligning their services with your brand’s unique culture and have extensive experience working with well-known brands across the UK, UAE, and Europe.