Stories

In2action has been providing exceptional activity services and customer service training for tour operators, holiday companies, adventure centres, tourist attractions and more for over 20 years. Explore some of our exciting client projects below.

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Elevating Family Holiday Experiences: 'Activities 2 Inspire' Workshop

Setting the stage for unforgettable holiday memories, In2action's 'Activities 2 Inspire' workshop is revolutionising the path to family engagement in the global hospitality sector. An innovative approach, the workshop offers a comprehensive solution for transforming the skills of activity and childcare staff at overseas resorts, hotels, and cruise liners.‍

"What's on the Menu?" In2action's Recipe for Hospitality Excellence

Hospitality's heart lies not just in its culinary offerings or aesthetic ambience, but fundamentally in the quality of service and guest experience. Recognising this, In2action's training course, "What's on the Menu?", is tailored to empower hospitality teams to excel in these crucial areas.

Preparing Your Team for the New Year Rush: Why Training Matters

New year, new members, new opportunities! Are you fit for 2024?

Elevating HAF Programmes: A Comprehensive Approach to Child Engagement and Staff Training

Our support for HAF programme providers is a calculated step towards meeting the increasing demand for quality child-focused services.

What is the Key to Customer Service in 2024?

Learn how to unlock excellence in the Age of the Customer!

Q&A with our Executive Director Ellie Websdell

In honour of International Women's Day, we wanted to acknowledge some of the amazing work achieved by our Executive Director, Ellie Websdell, who was an original founding member of In2action back in 2004!

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We like to think we’ve earned our reputation as a specialist team of innovators.