Corporate and hospitality training courses
Our testimonials say it all, our training is a game changer. We have an exceptional team of trainers who provide truly engaging and inspirational sessions that help staff understand how first impressions and interpersonal skills can have an impact on not just the customer in front of them, but also their own career and professional development.
We recognise that complacent culture, attitude and behaviours can be exceptionally difficult to overcome, that’s why our techniques are designed to surprise and delight. We physically and emotionally engage with staff, we entertain, motivate and embed real skills and learning at all levels of the business. Our impact is long lasting and that’s why we work with reputable national and international brands year on year.
Where we do it
We love working face to face, but we can offer webinar solutions for remote teams too. We can come to your location, or through our host sessions at one of our 11 centres nationwide; each providing a variety of classroom and meeting room environments, plus brilliant opportunities to bring teams together.
Why choose us?
We instigate culture change to drive up standards
We are transformational and class-leading
Training is memorable and emotive with staff buy in
We engage participants with real scenarios and practical techniques
We unleash staff potential, improve performance, retention and morale
Our delivery is dynamic with a blend of practical, theory and online
Our courses
All our courses are tailored to suit your business needs. We can also develop completely bespoke courses to address specific requirements.
Maintaining Excellence
Monitoring system
Ensuring the skills learned from training isn’t lost as teams undertake their roles, we’ll create a bespoke system to monitor and observe them in action, and show you exactly how to use it for the best outcomes.
Quality audit visits
We can bring the In2action magic to you through auditing visits, spending time with your team and really seeing how they work. We’ll provide our expert knowledge and ensure you receive a detailed report with recommendations to move forward with.
"The In2action training is truly second to none, tailoring a really well-rounded course to suit our programme that brings the best out of the instructors and offer the confidence and skills needed to deliver a professional, first-class activity session."
"I can wholeheartedly recommend In2action both as a first class adventure activity and childcare provider and also as a provider of excellent service training which goes above and beyond that of competitors. They are great to do business with and a lot of fun.”
"In2action’s training is without doubt the most engaging and professional our team has ever received. Tim’s knowledge, passion and enthusiasm for what he does is inspiring. I would recommend In2action to businesses who are passionate about their customers and want to improve their internal skills. In2action will make it happen."
"We have engaged In2action in a variety of training projects, and from the very first session I attended with the training team, I was completely inspired by the passion, enthusiasm and drive they have for engaging colleagues and transforming our people."
“Great training webinar, adapted to the world of zoom – delivered with enthusiasm and professionalism that captured the audience and gave food for thought in the way to behave as managers.”
“After the training, there was a buzz throughout the teams, colleagues encouraging other colleagues to attend the training. We've also started to see meaningful changes in communication between customers and colleagues. We can't thank In2action enough for sharing their knowledge on Customer Service.”
“In2action listened perfectly to our requirements, building a bespoke solution to what we needed. Our delegates all commented on how much they enjoyed the session, and how valuable they found the experience. We wouldn’t hesitate to recommend In2action to any company looking for customer experience training.”
"We've worked extremely closely with the In2action team over the last five years, and the partnership has been instrumental in developing, launching and implementing our GO Active Breaks programme."
“In2action have been professional, conceptual and imaginative in the design phase of the project and they inspired, enthused, empathised and challenged in varying degrees, depending on the individuals when training our teams, in all a fantastic experience from start to finish with In2action.”
“We have worked closely with In2action for over a decade and the quality and consistency of their work cannot be matched. I wouldn’t hesitate to recommend In2action and we look forward to many more years collaborating on training projects.”
“In2action designed and delivered a range of training packages to support us with our culture change. The training has received fantastic feedback from the teams at all levels and we have seen the results through a change in behaviour and customer feedback across the board.”
We have worked with...
Center Parcs
In2action has been instrumental in the activity provision and training journey of Center Parcs for over a decade, imparting knowledge and skills in activity concepts, design, delivery, and customer service.