Support

Ongoing support for your business

Our services don’t stop after activity design and training, our experienced team can support your organisation to deliver excellence and outstanding experiences to both your staff and customers. Whether you’re looking to set up a new product or service, implement new systems or processes, or require ongoing support such as mentoring we’re here to help. Our solutions are flexible and we’ll work with you to design the perfect combination to meet your business objectives.

How we support you

The delivery phase can consist of one of all of the following:

Implementation Support

  • Design of systems and processes
  • Staff recruitment support
  • Equipment procurement
  • Set up visits

Ongoing Support/ Maintaining Excellence

  • Safety and quality audits
  • Secret shopper visits
  • Management mentoring

Outsourced Approach

  • In2action manage and operate – you retain as much or as little control as you wish.
We shake things up, while staying true to your business offer and identity.
We shake things up, while staying true to your business offer and identity.
We shake things up, while staying true to your business offer and identity.

What our clients say.

View case studies
Sandy Gibbons
Operations Director, Canvas Holidays

"In2action has transformed our children's and family activity provision. They've worked in partnership with us to develop a product, which has become an integral part of the Canvas Holidays experience. It's great to be associated with such an enthusiastic and vibrant company."

Helen Bacon
People & Culture Director, Forest Holidays

“In2action have been professional, conceptual and imaginative in the design phase of the project and they inspired, enthused, empathised and challenged in varying degrees, depending on the individuals when training our teams, in all a fantastic experience from start to finish with In2action.”

Heather Perry
Group Leisure Operations Manager, Center Parcs

“We have worked closely with In2action for over a decade and the quality and consistency of their work cannot be matched. I wouldn’t hesitate to recommend In2action and we look forward to many more years collaborating on training projects.”

Abbie Pearce
Leisure and Activities Manager, Parkdean Resorts

“In2action designed and delivered a range of training packages to support us with our culture change. The training has received fantastic feedback from the teams at all levels and we have seen the results through a change in behaviour and customer feedback across the board.”

Ed Pyke
Simpson Travel Operations Director

“In2action listened perfectly to our requirements, building a bespoke solution to what we needed. Our delegates all commented on how much they enjoyed the session, and how valuable they found the experience. We wouldn’t hesitate to recommend In2action to any company looking for customer experience training.”

Paul Hardingham
Strategic Development Director, Hoseasons

"We've worked extremely closely with the In2action team over the last five years, and the partnership has been instrumental in developing, launching and implementing our GO Active Breaks programme."

Luke Gaskins
Head of Hotel Concepts, TUI

"I can wholeheartedly recommend In2action both as a first class adventure activity and childcare provider and also as a provider of excellent service training which goes above and beyond that of competitors. They are great to do business with and a lot of fun.”

Forest Holidays

In2action worked closely with Forest Holidays to re-design their customer service concept and to support with staff training that embedded company values.

Learn more

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